Hey there! At Loaferz, we’re not just another faceless online store—we’re a small team of shoe enthusiasts who genuinely care about what you think. Seriously, your feedback? It’s like gold to us. Whether you’ve got a question, a suggestion, or just want to chat about your latest pair of loafers, we’re all ears.
Fun fact: Our founder, Sarah, still replies to every single email herself. She started this whole thing from her garage in Vermont, and even now, with hundreds of orders a week, she insists on staying connected. "It’s how we learn," she says. So yeah, when you reach out, you’re talking to real people who actually listen.
Here’s how you can find us—pick your favorite method:
Remember that time we completely redesigned our Classic Slip-On because three customers said the heel was too stiff? That’s the power of speaking up. We might not always get it right the first time, but we’ll always try harder if you tell us what’s up.
Got a story about where your Loaferz took you? A photo of your dog chewing them? (Happens more than you’d think.) We want to hear it all. And if you’re wondering why we don’t have one of those robotic contact forms… well, let’s just say we prefer conversations that don’t feel like talking to a brick wall.
P.S. If you’re emailing about an order, include your order #—it helps us pull up your details faster. But no stress if you forgot; we’ll track it down either way.
